Refund policy
At www.shiefer.com, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a straightforward refund policy:
Refunds are eligible within 30 days of the delivery date.
To request a refund, please email our customer service team at info@shiefer.com with your order number and reason for the return.
Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Any items that are damaged, altered, or not in their original packaging may not be eligible for a refund.
Return shipping for refunds is free within the 30-day return window. A prepaid shipping label will be provided to you upon approval of your return request.
Once your return is received and inspected, we will process your refund within 3-5 business days. Refunds will be issued to your original method of payment.
Please allow additional time for the refunded amount to reflect in your account, depending on your financial institution's processing times.
If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer service team at info@shiefer.com. We're here to ensure your shopping experience with us is smooth and enjoyable.
Refunds are eligible within 30 days of the delivery date.
To request a refund, please email our customer service team at info@shiefer.com with your order number and reason for the return.
Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Any items that are damaged, altered, or not in their original packaging may not be eligible for a refund.
Return shipping for refunds is free within the 30-day return window. A prepaid shipping label will be provided to you upon approval of your return request.
Once your return is received and inspected, we will process your refund within 3-5 business days. Refunds will be issued to your original method of payment.
Please allow additional time for the refunded amount to reflect in your account, depending on your financial institution's processing times.
If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer service team at info@shiefer.com. We're here to ensure your shopping experience with us is smooth and enjoyable.